Shipping policy

We ship all domestic orders via USPS or UPS with tracking confirmation.  While you can choose a faster shipping speed at checkout, please know this doesn't change out handcrafted production timeline.  Each item is poured, packed and prepared with care, and orders typically ship within 1-2 business days of confirmation.

Summertime Shipping:

To protect your ritual tools from heat damage, we only ship Monday through Wednesday during the summer. That means your package won't sit in a hot warehouse or delivery truck longer than necessary.  Your rest deserves better than melted wax.

If something goes wrong:

If your package is late by more than 48hrs past the expected delivery date, reach out to us. We'll look into it and do what we can to make it right.

Lost or stolen packages:

If your tracking shows "delivered" but your item is missing, you'll need to file a claim directly with USPS or UPS. While we can't file for you, we're happy to guide you through the process if you need support.